What We Collect and Why It Matters
We collect information you provide at account creation — your name, email address, mobile number, and the wallet identifier you use for bKash, Nagad, or Rocket deposits and withdrawals. We also record transactional data: amounts sent, timestamps, and the mobile device or browser used to access
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your account. This data is needed to process your payments, verify your account identity, and keep your session secure. Beyond what you type in, our systems log technical data: IP address, device type, operating system version, and pages visited. This helps us detect unusual login patterns
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and protect your account from unauthorised access. We do not sell, rent, or trade your personal data to unaffiliated marketing parties. Third-party payment processors — the services that route your bKash, Nagad, or Rocket transactions — receive only the minimum data needed to complete a transfer.
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They operate under their own privacy terms, which we encourage you to read. Data you submit is stored on servers with encryption at rest and in transit. Retention periods apply: account data is kept while your account is active and for a reasonable period after closure,
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subject to any legal obligations we carry. Whether this policy applies to you in full depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.